Software-based phone systems are an increasingly popular trend in the workplace. Businesses have found that traditional phone systems, while helpful under certain situations, are somewhat antiquated compared to Voice over Internet Protocol. VoIP is exceptionally potent for saving money on unnecessary costs and improving efficiency. However, the question remains: is VoIP right for your business?
Basically, VoIP uses your organization’s Internet connection to transfer your voice to its recipient. VoIP tends to use a software client that’s installed on the user’s workstation, laptop, or smartphone, which works anywhere as long as you have an Internet connection. Many organizations are finding VoIP to be an alternative to the traditional land-locked phone systems issued by telecommunication providers. Here are some of the major benefits of using software-based VoIP phone systems.
VoIP is Versatile
The problem with traditional office telephony is that office workers can’t (easily) take their office phone numbers with them when they leave the office. With VoIP, users can install the softphone application on any applicable device, be it a smartphone or a laptop. This makes it easier to stay in touch while on business trips or working remotely. All the user needs is a headset or a microphone.
VoIP is Flexible
One of the biggest pain points with telephone systems is the struggle that comes from onboarding new employees. When you acquire a larger workforce, you need to add telephones to your communications infrastructure, which can include anything from running new wires around your office, to completely remodeling to accommodate for more space. With VoIP, it’s as simple as adding new users, numbers, and extensions to your software-based phone system. You still have to watch out for bandwidth restrictions, however, due to the fact that your phone system is using your Internet connection.
VoIP is Cost-Effective
Let’s compare VoIP to traditional telephone services. Providers tend to bundle together services that your business may not necessarily want or need, which winds up costing your organization more money in the long run. Instead of bundling together undesired services, you can build out a VoIP service that’s specifically designed for your business. Other great features include screen sharing, instant messaging, conference calling, and so much more. You only have to pay for what you want. Regardless, VoIP uses a service which you already pay for–your Internet connection–so that you don’t have to worry about another big expense in your budget.
If your business is rethinking its communications strategy, a VoIP solution from Setton Consulting can be just what you need. Every business is different, though, and you need a VoIP solution that’s designed specifically with your organization’s needs in mind. To learn more, reach out to us at 212-796-6061.