What’s the Most Economical Business Telephone Solution?

The FAQ About VOIP and Landline Business Telephone Systems for NYC Companies

What is VoIP?

Voice Over Internet Protocol (or VoIP) is a technology that uses your Internet connection to make calls by transmitting your voice as data over the Internet. VoIP is newer than the other options and runs on newer infrastructure.

What is a landline system?

A landline is a telephone system that is connected to copper wires that run underground or through overhead wires, which connect other landlines all over the world through networks known as PSTN or POTS. Landline technology has been around since the 19th century and is known for its reliability.

What are the differences between VoIP and a landline?

There are key differences between VoIP and a landline. Here is a condensed list of both technologies’ key features which help you understand their main differences.

Considerations

VoIP

Landline

Cost of setup Low High
Cost of running Low High
Multimedia Transmits voice, video, or other multimedia as the Internet allows Voice only
Add-ons Plenty of additional features provided at no extra costs (e.g. call conferencing, call forwarding, call waiting, call holding, etc.) Very limited add-on features which cost more
KBPS Requires 10 KBPS Requires 64 KBPS
Availability Requires Internet connection at all times; however, calls can be forwarded to a secondary device in the event of a power outage Usable during power outages
Pricing VoIP-to-VoIP calls are free; international calls and mobile calls are charged at discounted rates All calls are charged

What Pro-Features Does VoIP Offer?

  • Voicemail
  • Auto Attendant
  • Call Routing
  • Caller ID
  • Follow Me Forwarding
  • Direct Inbound Dialing (DID)
  • Message Waiting Indication
  • Multi Call Appearance
  • Click-to-Call
  • Desktop Console
  • Hunt Groups
  • ACD/Call Queuing
  • Daylight Savings Time
  • Day/Night/Holiday Switching

What If I Don’t Want to Get Rid of My Desk Phone?

No problem! Our standard desk phones are anything but standard. Look at all these features!

  • Call Forward
  • Call Hold
  • Speakerphone
  • Call Log
  • Call Transfer
  • Call Waiting
  • 3-way Conferencing
  • Do Not Disturb
  • Headset Jack (RJ11)
  • Mute
  • On Hook Dialing
  • Auto Answer
  • Busy Call Forward
  • Phone Lock/Unlock
  • Speed Dial
  • Password
  • Volume Control
  • Administrator Password
  • Named Ring Groups
  • Call Park and Pickup
  • Inbound Caller Name

Why should I choose VoIP instead of a landline?

VoIP is increasingly becoming the first choice for companies because of its numerous benefits. The most significant of them being the following:

  • Hassle-free installation – Setting up VoIP is simpler to implement. Organizations no longer need separate cabling as a landline phone system would, avoiding jumbling and any other problems associated with additional wiring. VoIP systems are much more versatile than landlines, and are much easier to maintain.
  • Built for maximum versatility and usability – VoIP offers so much more than just voice calls. For instance, VoIP allows you to run video calls, call forwarding, call routing, and file sharing at a moment’s notice.
  • Highest-quality reception and resilience – While it is true that landlines do not lose service in a power or Internet outage, VoIP phones trump them in terms of quality.
  • Competitive pricing for local/international calls – Landline calls are much more expensive than VoIP – especially for international calls. The rates for local and international calls for VoIP are much cheaper.
  • Flexibility – Compared to conventional landlines which need to be physically wired through walls, VoIP do not need to be tethered to a desk handset. Calls can be forwarded to mobile devices or other VoIP-enabled extensions, allowing you to pick up calls anywhere you are.