Information Technology has transformed multiple industries over the last three decades. The Apparel and Manufacturing industry is not an exception.
The internet is drastically changing the way consumers search and shop.
Computer Assisted Design (CAD) software changed the way the design process was done. Cloud-based solutions such as Customer Relationship Manager (CRM), Inventory Management, and Collaboration Suites have positively affected several processes in the design, manufacturing and sales stages.
Companies that can embrace technology and use it to gain a competitive advantage can improve their processes and their bottom line.
That’s where the Setton Consulting Group steps into the picture. We have the ability to provide you with the seamless, secure, integrated IT environment you need at all stages of your design, production, inventory, and sales cycle.
The key word is “efficiency.”
When you’re not bogged down with tech problems and shut down because of IT downtime, you can get more done, more quickly.
But that’s not where efficiency ends. With the right IT integration, automation, and preventative maintenance, you can gain those few extra percentage points of productivity.
Communication with designers and suppliers is crucial. Hundreds of files containing designs and specifications are sent and received in each design and manufacturing cycle. Having a way to implement a secure and cost-effective communication platform can be a game changer.
Voice over IP (VoIP) and Cloud-based productivity and collaboration suites dramatically decrease implementation time and the complexity of managing your internal processes.
Security has to remain a top priority in communications. Securing the communications channels and the file repositories is critical to avoid any leaks that can jeopardize the success of a future product.
Improved Customer Experience
Customers are more informed and demanding than ever. They demand faster delivery times, higher levels of personalization, and real-time customer support services. Customer Relationship Management (CRM) systems help companies in the apparel industry provide a better customer experience. Modern CRM solutions offer a 360-degree view of the customer and can integrate with social media platforms to identify key elements of consumer behavior. This enables businesses to respond to customer inquiries and requirements faster and with a higher degree of personalization.
Improved Inventory Management
Keeping the right stock to match customer demand is critical. Inventory management systems can track the current stock levels for each product and provide valuable insights. Let Setton Consulting show you how modern inventory management systems can be integrated with point of sale solutions to keep the stock updated in real time as purchases are made.