Tip of the Week: How Instant Messaging Can Be Used to Improve Workplace Collaboration

Instant messaging is commonplace in today’s society. It used to be primarily for social interaction, but its success was so overwhelming tha

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How One Snip From Sebastian the Crab Could Cripple the Global Economy [Video]

Have you ever wondered how the Internet is capable of connecting countries on the other side of the world? You may already be aware of this, but

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The Key Difference Between In-House and Hosted VoIP Solutions

Communications solutions are vital to the functionality of your business. Amongst several other necessities, your telephony solution stands head

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Tip of the Week: Don’t Let Poor Grammar Affect Your Business

How bad would it have been if we instead entitled this article, “Don’t Let Poor Grammar Effect Your Business?” Even though it w

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IT Notifications Are Important Too!

It’s important to keep your communications plans organized, but it’s especially important for your IT department to keep in touch

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As Seen in Zoolander, Tech Support Miscommunication Can Be Frustrating

IT support is heavily reliant upon communication between both parties involved. Without both sides being on the same page, IT support

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Is Your In-House IT Staff Recharging While On Vacation?

Data is the lifeblood of business. Therefore, IT workers who maintain business critical systems that "keep the blood pumping" are at

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Don’t Get Caught Using Poor Telephone Etiquette

Thanks to the explosion of mobile phones, the world is connected like never before and most people seem to have a good grip on how to

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79% of American Businesses Use VoIP Phones at One Location

This statistic comes from California-based market research firm In-Stat, and it highlights the growth of Voice over Internet Protocol

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Why More Bars are Not Necessarily Better

Have you ever had a cell phone call drop or not go through even though you had all five bars? What's up with that? Going against the

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