It Takes 10-12 Positive Customer Reviews to Make Up for One Negative Review

We all like to think that our businesses are the most influential in our chosen field. However, the true scope of how true this is, lies not onl

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How to Optimize Your Twitter Background

Due to Twitter's popularity, it can be difficult to establish a significant presence on the social media giant. To succeed, you have

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Amazon Suggests Drone Deliveries Not Far Off

Do you ever feel like you're living in the future? With all the technological advancements designed and manufactured to entertain us

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Bulletproof Your Customer Service Policy

The way you treat customers, handle their feedback, and serve their needs can be the most powerful selling point of your business. Cu

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MOOOOVE! IT Support Lessons from Nick Burns

IT support is not without its stereotypes. These stereotypes can make for some great humor, as seen in Jimmy Fallon's Saturday Night

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Shut the Back Door! Paying Attention to Your Customers

If the front door represents the entry point to your company where prospects turn into customers, then the back door represents weakn

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