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What’s the Most Economical Business Telephone Solution?

Have You Had Bad IT Support Experiences that Negatively Impacted Your Business Communications?

Demands are high. Businesses today are under pressure to perform at their highest levels to win new customers and to retain those already earned. Employees need the right tools and reliable technologies to meet these pressure head-on.

Business phone systems remain a critical part of nearly every organization. A reliable, clear, and easy-to-use phone system is the lifeline to your success.

Setton has been providing top business phone solutions to  New York City and surrounding areas for over 20 years. From business telephone systems to networking and connectivity, Setton will make sure your business is ready to meet any of today’s challenges.

The 411 About VOIP and Landline Business Telephone Systems for NYC Companies

Voice Over Internet Protocol (or VoIP) is a technology that uses your Internet connection to make calls by transmitting your voice as data over the Internet. VoIP is newer than the other options and runs on newer infrastructure.

A landline is a telephone system that is connected to copper wires that run underground or through overhead wires, which connect other landlines all over the world through networks known as PSTN or POTS. Landline technology has been around since the 19th century and is known for its reliability.

There are key differences between VoIP and a landline. Here is a condensed list of both technologies’ key features that help you understand their main differences.

Considerations

VoIP

Landline

Cost of setup Low High
Cost of running Low High
Multimedia Transmits voice, video, or other multimedia as the Internet allows Voice only
Add-ons Plenty of additional features provided at no extra costs (e.g. call conferencing, call forwarding, call waiting, call holding, etc.) Very limited add-on features which cost more
KBPS Requires 10 KBPS Requires 64 KBPS
Availability Requires Internet connection at all times; however, calls can be forwarded to a secondary device in the event of a power outage Usable during power outages
Pricing VoIP-to-VoIP calls are free; international calls and mobile calls are charged at discounted rates All calls are charged
  • Voicemail
  • Auto Attendant
  • Call Routing
  • Caller ID
  • Follow Me Forwarding
  • Direct Inbound Dialing (DID)
  • Message Waiting Indication
  • Multi Call Appearance
  • Click-to-Call
  • Desktop Console
  • Hunt Groups
  • ACD/Call Queuing
  • Daylight Savings Time
  • Day/Night/Holiday Switching

No problem! Our standard desk phones are anything but standard. Look at all these features!

  • Call Forward
  • Call Hold
  • Speakerphone
  • Call Log
  • Call Transfer
  • Call Waiting
  • 3-way Conferencing
  • Do Not Disturb
  • Headset Jack (RJ11)
  • Mute
  • On Hook Dialing
  • Auto Answer
  • Busy Call Forward
  • Phone Lock/Unlock
  • Speed Dial
  • Password
  • Volume Control
  • Administrator Password
  • Named Ring Groups
  • Call Park and Pickup
  • Inbound Caller Name

VoIP is increasingly becoming the first choice for companies because of its numerous benefits. The most significant of them being the following:

  • Hassle-free installation – Setting up VoIP is simpler to implement. Organizations no longer need separate cabling as a landline phone system would, avoiding jumbling and any other problems associated with additional wiring. VoIP systems are much more versatile than landlines and are much easier to maintain.
  • Built for maximum versatility and usability – VoIP offers so much more than just voice calls. For instance, VoIP allows you to run video calls, call forwarding, call routing, and file-sharing at a moment’s notice.
  • Highest-quality reception and resilience – While it is true that landlines do not lose service in a power or Internet outage, VoIP phones trump them in terms of quality.
  • Competitive pricing for local/international calls – Landline calls are much more expensive than VoIP – especially for international calls. The rates for local and international calls for VoIP are much cheaper.
  • Flexibility – Compared to conventional landlines that need to be physically wired through walls, VoIP does not need to be tethered to a desk handset. Calls can be forwarded to mobile devices or other VoIP-enabled extensions, allowing you to pick up calls anywhere you are.

Why Setton Consulting?

Setton Consulting is a team of communications architects. We’ll implement the tools to discourage bad actors from entering your infrastructure.

5 Star Rating for Setton Consulting IT Services

"We engaged Setton Consulting a few years ago and they
have been continuously exceeding our expectations. Our tickets
are always answered timely and they make sure to follow up to
ensure we are at ease. We couldn't be happier with SC!
Highly Recommended!"

5 Star Rating for Setton Consulting IT Services

"Needed some feet on the ground to support our NY office.
Setton was always there when we needed them and was very fairly
priced. I have used them for several years, and they have met all
of our needs. Recommend them highly

5 Star Rating for Setton Consulting IT Services

"Pleasant, knowledgeable, and reliable. These guys have not
only gotten me out of jams but they keep in touch and check-in
to make sure things went well. Generous with time and knowledge!"